General Information

How do I turn on my device?
If you have a Boundless Tera, CFX, CF, CFV, CFC Lite and Vexil, click the 'POWER' button five times in consecutive order to power 'ON' and &...
Wed, 5 Jan, 2022 at 12:14 PM
What is the best way to keep my Boundless unit clean?
Always empty the chamber right after use. This allows the herb to fall right out of the chamber and prevents any resin from cooling down and sticking to the...
Fri, 16 Apr, 2021 at 2:13 PM
Can I use isopropyl alcohol to clean my Boundless unit?
Isopropyl alcohol and alcohol wipes are recommended to be used on the units mouthpieces but not on the exterior body of the unit. This may cause damage to t...
Thu, 16 Aug, 2018 at 7:24 PM
My unit does not heat up?
Once powering the device and setting the temperature it should begin to warm up automatically, with the exception of the Tera. The Tera requires a three-sec...
Fri, 16 Apr, 2021 at 2:49 PM
What materials are our products made from?
Boundless Technology products, including the CF and CFC 2.0, are manufactured using food and medical-grade materials. The raw materials used are tested by o...
Thu, 6 Jan, 2022 at 8:07 AM
What separates Boundless Units from other products in the industry?
Boundless Technology strives to make the user experience as straightforward and easy as possible. All of our units are designed around the user experience w...
Thu, 16 Aug, 2018 at 11:05 PM
Whats are the differences between a dry herb and concentrate, unit?
Our wide range of aromatherapy units ensures that there is a Boundless for any user. Our dry herb units allow for dry flower to be enjoyed, while our concen...
Fri, 16 Apr, 2021 at 2:17 PM
What materials are our products made from?
Boundless Technology products are manufactured using food and medical-grade materials. The raw materials used are tested by our manufacturer to ensure qu...
Wed, 5 Jan, 2022 at 12:12 PM
Do you take phone inquiries for RMAs?
At this time we are not taking direct phone calls however, we are more than happy to assist you via email. For questions and replacements please submit a ti...
Wed, 5 Jan, 2022 at 1:07 PM